This Privacy Policy explains how RentGo Larnaca collects, uses, shares and protects personal information when you visit rentgolarnaca.com, contact us or use our car rental comparison and booking services.

RentGo Larnaca operates as an independent intermediary platform connecting travellers with local car rental companies in Larnaca and other parts of Cyprus. We process personal information to manage enquiries, arrange bookings, communicate with customers and provide the information required by the selected rental provider.

By using our website or submitting a booking request, you acknowledge that you have read this Privacy Policy. Where consent is required, including for non-essential cookies or marketing communications, we will request it separately.

1. Who We Are

RentGo Larnaca provides an online car rental comparison, enquiry and booking service.

For personal information processed through rentgolarnaca.com and the RentGo Larnaca booking service, the website operator acts as the data controller unless otherwise stated.

The local car rental company selected for your booking acts as an independent data controller for the personal information it processes to confirm, manage and perform the vehicle rental agreement.

Website: rentgolarnaca.com

Legal business name: [ADD LEGAL BUSINESS NAME]

Registered address: [ADD REGISTERED BUSINESS ADDRESS]

Contact email: [ADD CONTACT EMAIL]

2. Information We Collect

We may collect personal information directly from you, automatically through the website or from the local rental provider handling your reservation.

Information You Provide

When you submit a booking request, contact form or message, we may collect:

your full name;
email address;
telephone or WhatsApp number;
country of residence;
driver’s age;
preferred language;
pickup and return dates and times;
pickup and return locations;
flight number and arrival information;
preferred vehicle category;
payment preferences;
requested extras, such as child seats or additional drivers;
questions, comments and other information included in your message.

Driver and Rental Information

Where necessary to confirm or manage a booking, we or the selected rental provider may request:

date of birth;
driving licence country and validity information;
driving experience;
passport or identity document information;
additional-driver information;
billing and payment information;
information required to confirm eligibility under the rental conditions.

Do not submit full copies of your passport, driving licence or payment card through an ordinary contact form, email or messaging service unless we or the selected rental provider have specifically requested them and provided an appropriate secure method.

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically, including:

IP address;
browser type and version;
device type and operating system;
language settings;
pages visited;
date and time of visits;
referring website or search engine;
approximate location based on IP address;
website interactions;
technical and security information.

3. How We Use Personal Information

We may use personal information to:

process and respond to car rental enquiries;
search for suitable rental offers;
send booking requests to local rental providers;
confirm vehicle availability and rental conditions;
prepare and send booking confirmations or vouchers;
communicate pickup and return instructions;
inform the provider about flight details, delays or booking changes;
provide customer support before, during and after the rental;
handle cancellations, amendments, refunds or complaints;
prevent misuse, fraud and security incidents;
maintain and improve the website;
analyse website performance where permitted;
comply with legal, accounting and regulatory obligations;
establish, exercise or defend legal claims.

4. Legal Bases for Processing

We process personal information only where there is a valid legal basis.

Performance of a Contract or Pre-Contractual Steps

We process information where necessary to respond to your enquiry, arrange a booking, confirm vehicle availability or provide a service you have requested.

Legitimate Interests

We may process information where necessary for our legitimate interests, including:

operating and improving the website;
communicating with customers;
protecting the website against fraud and misuse;
maintaining booking and communication records;
handling complaints and legal claims.

We consider whether these interests are proportionate and whether they may affect your rights and freedoms.

Legal Obligation

We may process and retain information where required by applicable tax, accounting, consumer protection, regulatory or law-enforcement obligations.

Consent

We rely on consent where required, including for non-essential cookies, analytics, advertising technologies or optional marketing communications. You may withdraw your consent at any time.

5. Sharing Information with Local Car Rental Providers

To arrange and manage a rental, we may share relevant personal information with the local car rental company selected for your booking.

This may include:

your name and contact details;
driver age and licence information;
rental dates and times;
pickup and return locations;
flight information;
vehicle and optional-extra requirements;
payment preferences;
messages relevant to the reservation.

The rental provider uses this information to check driver eligibility, confirm availability, prepare the rental agreement, supply the vehicle and meet its own legal obligations.

Each local rental provider may have its own privacy policy and data-retention requirements. Once your information is transferred to the selected provider, that provider processes the information under its own responsibilities as an independent data controller.

6. Other Parties with Whom We May Share Information

We may share limited personal information with trusted service providers that help us operate the website and booking service, including:

website hosting and technical support providers;
email and communication service providers;
booking and customer support systems;
website security and fraud-prevention providers;
analytics providers, subject to your cookie choices;
payment providers, where online payment is available;
professional advisers, including accountants, lawyers and insurers.

These parties may process personal information only where necessary to provide their services or comply with their own legal obligations.

We may also disclose information:

where required by law or a valid legal request;
to protect our rights, customers or website;
to investigate suspected fraud or unlawful activity;
in connection with a sale, merger or transfer of the website or business.

We do not sell personal information to third parties.

7. Payment Information

Depending on the selected rental offer, payment may be collected directly by the local rental provider or by an independent payment service.

RentGo Larnaca may not receive or store your full payment-card details. Where online payments are processed by a third-party provider, that provider processes payment information under its own privacy and security terms.

Never send your full card number, card security code, banking password or other sensitive payment credentials through email, WhatsApp or an unsecured contact form.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate correctly, remember preferences, measure performance and understand how visitors use the website.

Strictly Necessary Cookies

These cookies are required for essential website functions, security, form submission, language preferences or booking functionality. They may be used without consent where legally permitted.

Analytics Cookies

Analytics cookies help us understand how visitors find and use the website. They may collect information about visited pages, visit duration, device type and approximate location.

Analytics cookies are activated only after consent where consent is required.

Marketing Cookies

Marketing cookies may be used to measure advertising performance or display more relevant advertisements. They are activated only after you provide the required consent.

Third-Party Cookies

Some website functions may be provided by third parties, including booking widgets, maps, videos, security tools or social-media services. These services may set their own cookies after the required consent has been obtained.

You can accept, reject or manage non-essential cookies through the cookie banner or cookie settings panel. You can also change your preferences later through the Cookie Settings link available on the website.

9. Analytics and Third-Party Services

Our website may use third-party services for analytics, security, embedded content, communication or booking functionality.

The specific services currently used by the website should be identified in the cookie settings panel or Cookie Policy. Where required, these services are activated only after the user has provided consent.

Third-party providers process information under their own privacy terms and may use cookies or similar technologies.

10. International Data Transfers

We primarily work with rental companies operating in Cyprus. However, some hosting, communication, analytics, payment or technology providers may process information outside Cyprus or outside the European Economic Area.

Where personal information is transferred to a country that does not provide an equivalent level of data protection, appropriate safeguards may be used, including:

an adequacy decision adopted by the European Commission;
approved Standard Contractual Clauses;
another lawful transfer mechanism permitted under applicable data protection law.

11. How Long We Keep Personal Information

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including booking management, customer support, accounting, fraud prevention, regulatory compliance and the establishment or defence of legal claims.

Specific retention periods are determined according to:

the type of information;
the reason it was collected;
whether a booking was confirmed;
our contractual and legal obligations;
applicable limitation periods;
security and fraud-prevention requirements.

When personal information is no longer required, it is deleted, anonymised or securely archived where continued retention is required by law.

12. Data Security

We use reasonable technical and organisational measures designed to protect personal information against:

unauthorised access;
accidental loss;
alteration;
improper disclosure;
misuse;
destruction.

These measures may include secure website connections, access controls, software updates, backups, password protection and limiting access to people who require the information for legitimate purposes.

No method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to reduce foreseeable risks.

13. Your Data Protection Rights

Subject to the conditions and limitations of applicable law, you may have the right to:

Request access to personal information we hold about you;
Request correction of inaccurate or incomplete information;
Request deletion where there is no lawful reason to retain the information;
Request restriction of processing in certain circumstances;
Object to processing based on legitimate interests;
Withdraw consent where processing is based on consent;
Request data portability for certain information;
Object to direct marketing at any time;
Lodge a complaint with a competent data protection authority.

These rights are not absolute. We may need to retain or continue processing certain information to fulfil a contract, comply with law or establish, exercise or defend legal claims.

14. How to Exercise Your Rights

To exercise a data protection right, contact us at:

Email: [ADD PRIVACY CONTACT EMAIL]

Please describe your request clearly and provide enough information to help us identify the relevant records. We may ask for reasonable proof of identity before disclosing, correcting or deleting personal information.

We normally respond to valid data protection requests within one month. Where a request is particularly complex or multiple requests have been submitted, this period may be extended where permitted by applicable law. We will inform you if an extension is required.

If your request concerns information processed independently by a local rental company, we may direct you to that provider or assist you in identifying the appropriate contact.

15. Complaints to a Supervisory Authority

You have the right to submit a complaint to the supervisory authority responsible for data protection in Cyprus:

Office of the Commissioner for Personal Data Protection
Republic of Cyprus

You may also be entitled to contact the data protection authority in the EU or EEA country where you normally live, work or believe an infringement has occurred.

16. Marketing Communications

We may send promotional emails or messages only where there is a lawful basis to do so.

You may unsubscribe at any time by:

using the unsubscribe link included in the communication;
replying and asking us to stop;
contacting us through the details published on the website.

Unsubscribing from marketing communications will not prevent us from sending necessary messages about an active enquiry, confirmed booking, payment, cancellation or rental issue.

17. Automated Decision-Making

RentGo Larnaca does not normally make decisions producing legal or similarly significant effects based solely on automated processing.

Search results, vehicle rankings or available offers may be displayed automatically based on information such as dates, location, vehicle category and provider data. Final availability and driver eligibility remain subject to confirmation by the selected rental provider.

18. Children’s Privacy

Our booking service is intended for adults who are legally able to enter into a vehicle rental agreement. We do not knowingly collect personal information directly from children for the purpose of renting a vehicle.

Information about children may be provided by a parent or guardian where necessary to request a child seat or another family-related service.

19. External Links

The website may contain links to local rental providers, payment services, travel websites or other third-party services.

RentGo Larnaca is not responsible for the privacy practices or content of websites operated by third parties. Review the relevant privacy policy before submitting personal information to another website.

20. Contact Forms and Electronic Communications

Information submitted through contact forms, email, telephone or messaging services is used to respond to enquiries and manage bookings.

Messages sent through third-party communication services, including WhatsApp or similar platforms, may also be processed under the privacy terms of the relevant service provider.

Do not include unnecessary sensitive or confidential information in your messages.

21. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in the website, booking service, technology providers or applicable legal requirements.

The updated version will be published on this page with a revised “Last updated” date. Material changes may also be communicated through the website or another appropriate method.

22. Contact Us

For questions about this Privacy Policy or the way RentGo Larnaca processes personal information, contact us.

Last updated: July 2026